New Patient Portal at HealthReach improves patients’ experience, offers convenient and secure functionality

Waterville — HealthReach Community Health Centers has launched a new Patient Portal solution, offered by software firm InteliChart. HealthReach patients can now securely access their own medical records, request appointments and medication refills, and send messages back and forth with the HealthReach clinical and front office teams. Advice from these teams helps patients to make better informed medical decisions — including whether the patient should visit urgent care or simply schedule an appointment at the center.

Connie Coggins, President & CEO of HealthReach, says, “We look forward to engaging our patients through our new Patient Portal. The Portal will improve communication channels and provide convenient, safe access for patients to their personal health information.”

Existing HealthReach patients can sign up for the new Patient Portal online with an existing email address by using this link: https://patientportal.intelichart.com 

Becoming a HealthReach patient requires no special eligibility — everyone is welcome to learn more about HealthReach’s high-quality, affordable healthcare available at health centers close to your home in Central or Western Maine. To reach out for information about establishing yourself and your family as patients of HealthReach, or for information on the new Patient Portal, please visit: https://www.HealthReach.org/contact

HealthReach Community Health Centers is a Federally Qualified Health Center consisting of twelve community health centers located across rural Central and Western Maine. Since 1975, HealthReach clinicians have delivered high-quality healthcare — inclusive of primary care, behavioral health, substance use disorder, dental, and podiatric services — to residents from 9 of Maine’s 16 counties. To ensure access for everyone, HealthReach accepts Medicare, MaineCare, and major insurance providers. An Affordable Care Program is available to both uninsured and underinsured people. Assistance is available for applications to programs that help with your healthcare and medication costs — including enrollment support for Maine’s Health Insurance Marketplace.

The above is issued in furtherance of HealthReach Community Health Centers’ federally funded health center project. In 2024, HealthReach received $4,815,606 in federal assistance, which is estimated as constituting 17.8% of project costs. Of total project costs for 2024, HealthReach estimates 82.2% will be financed with non-governmental sources.

The contents above are those of the author, and do not necessarily represent the official views of or an endorsement by, HRSA, DHHS, or the U.S. Government.